Privacy Policy

Your data and privacy are important to me.

I recognise the need to treat any personal data I hold in an appropriate and lawful manner as determined by the General Data Protection Regulation (EU) 2016/679 (GDPR) introduced on the 25th May 2018.

This notice clarifies what information I collect about you, when I collect it and how I use it.

Who am I?

I am Paula Jones and my business name is Beyond Knowing Ltd. Paula Jones is registered as a Data Controller with the Office of the Information Commissioner under registration number ZA784354. Paula Jones is responsible for the data control of any personal data that you provide and is also the Data Protection Officer.

Any questions relating to this notice and our privacy practices should be emailed to Paula Jones at paula@beyondknowing.co.uk.

Why is this notice important?

During our work together, it will be necessary to hold some personal data (on paper or electronically) about you. Your confidentiality is important to me.

How I collect information from you and what information I collect

I may collect information in person or by way of written communication e.g. email:
• From your coaching/training application
• From your coaching/consultancy/workshop/retreat participation agreement
• From your sign-up to newsletters or downloads
• From your sign-up to my Social Media accounts e.g. Twitter, Facebook etc

I collect the minimum amount of data required for our work together which may include but is not limited to:
• name, e-mail address, telephone number, Date of Birth, address, nationality, next of kin, Skype address
• Payment Card details

Why I need this information about you and how it will be used
I need your information and will use it to:
• Undertake and perform my obligations and duties to you in accordance with the terms of our working agreement;
• Enable me to supply you with the services and information which you have requested;
• Analyse the information I collect so that I can administer, support, improve and develop my business and the services I offer;
• Contact you to send you details of any changes to my services which may affect you; and
• Carry out all other purposes consistent with the proper performance of my operations and business.

Sharing of Your Information
The information you provide to me will be treated by me as confidential and will be processed only by myself or third parties, acting on my behalf, within the UK/EEA or GDPR compliant locations. I may disclose your information to other third parties who act for me for the purposes set out in this notice or for purposes approved by you, including the following:
• If I enter into a joint venture with or merge with a business entity, your information may be disclosed to my new business partners or owners;
• To gain services that will support you in your development if you have given consent in your working agreement.

Unless required to do so by law, I will not otherwise share, sell or distribute any of the information you provide to me without your consent.

Location
Your information will only be stored in the UK, EEA or GDPR compliant location.

Security
When you give me information I take steps to make sure that your personal information is kept secure and safe.
• On paper – in a secure office
• Electronically – on a computer or service with a passcode known only to me
• Stripe Online Payment System – card details are not retained by or accessible to me

How long I will keep your information
I will only hold your personal data for as long as is necessary for our work together, or as required by law (I may be legally required to hold some types of information), or as set out in any relevant agreement I have with you.

Your Rights
You have the right at any time to:
• Ask for a copy of the information about you held by me in my records;
• Require me to correct any inaccuracies in your information;
• Make a request to me to delete what personal data of yours I hold; and
• Object to receiving any marketing communications from me.

If you would like to exercise any of your rights above please contact me at paula@beyondknowing.co.uk
The accuracy of your information is important to me – please help me keep my records up to date by informing me of any changes to your email address and other contact details.

Should you wish to complain about the use of your information, I would ask that you contact me to resolve this matter in the first instance. You also have the right to complain to the Information Commissioner’s Office in relation to my use of your information. The Information Commissioner’s contact details are as below:

England:
Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Email: casework@ico.org.uk

Scotland:
The Information Commissioner’s Office – Scotland
45 Melville Street, Edinburgh, EH3 7HL
Telephone: 0131 244 9001
Email: Scotland@ico.org.uk

Wales:
Information Commissioner’s Office
2nd floor, Churchill House
Churchill way, Cardiff, CF10 2HH
Telephone: 029 2067 8400
Email: wales@ico.org.uk

Northern Ireland:
Information Commissioner’s Office
3rd Floor, 14 Cromac Place
Belfast, BT7 2JB
Telephone: 028 9027 8757
Email: ni@ico.org.uk

Updated: 31 May 2019

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